Refund policy
All Sunday Vitamin digital products are delivered instantly upon purchase.
Because of this, all digital product sales are final and we are unable to offer refunds, exchanges, or cancellations.
However, if you experience any issues or feel unsatisfied with your purchase, please reach out. We want you to have a good experience and will always do our best to make it right. Contact hello@sundayvitamin.com with any requests.
For physical products, we accept returns or replacements for items that arrive damaged, defective, or incorrect.
If there is an issue with your order, please contact us within 7 days of delivery with your order details and a photo of the item. We’ll work with you to resolve it as quickly as possible.
All products are for personal use only and may not be shared, resold, or redistributed.
By purchasing from Sunday Vitamin, you agree to these terms.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@sundayvitamin.com.